Support

XceedID Corporation delivers reliable products that are easy to use and install. However, we recognize that strong support after the sale builds stronger, more enjoyable relationships with our customers. Count on XceedID to be there for you when needed.

Contact Us if you need support.

The following documents are provided for reference:

Technical Support XF1500 Reader Install Manual (PDF) XF1050, XF1060 Reader Install Manual (PDF) ISOX XF1100, XF2100, XF2110 Reader Install Manual (PDF) XF 2100 Installation Guide for Single Gang Box (PDF) XF 1100 Recommended Installation (PDF) Credential Care and Handling Guide (PDF) Application Notes Application Note #04 ISOX Technology (PDF) Application Note #05 Pin Update (PDF) Application Note #07 Rolling Keys (PDF) Application Note #09 XACTT Technology (PDF) White Papers Credential Technology Choices (PDF) Basic Smart Card Overview (PDF) Understanding Contactless Technologies and Providers (PDF) Key Management (PDF) Harnessing the Power of Multi-Technology Readers (PDF) Commentary on prox vs. contactless smart cards by John Menzel, president and CEO of XceedID (PDF).

Sales Support New Customer Application Form (PDF) Return Goods Authorization (RGA) Form (PDF) Sales Policy A&E Specifications (Word doc, revised 21-May 2007) Choice = Value chart Smart Technology "No Brainer" sheet (PDF) CardTrax™ Card Tracking System (PDF) Ordering Guides Credential Part Numbers (PDF) Readers (PDF) 9400 Credentials (PDF) 9500 Credentials (PDF) 9600 Credentials (PDF) Reference Glossary of Terms (PDF)